Fraud detection & Risk management

AI can help customer services team automate anomaly detection and reconciliation while reducing false positives and detecting ‘real fraud’. All this despite handling huge call volumes!

Anomaly detection

Reduce false positives and improve claims processing through automated detection of ‘real fraud’. AI models continuously learn based on user feedback leading to improvement in accuracies over time.

Image comparisons

Use image based asset monitoring to validate insurance claims of damaged vehicles by comparing the images of damaged vehicles with those submitted during registration of insurance.

Debt collection

Rank loan accounts by propensity to default based on debtor profile similarity and history to help recovery teams prioritize accounts for follow-up and monitoring.